When it comes to operations and looks, it’s not either/or

I went to a conference a while back for all of the libraries in the surrounding area. We have a unique organization where all of the libraries here strive to work together to provide the best service to patrons in our county. It's called the ACLA (Allegan County Library Association). The conference focused on team [...]

My Favorite Advertizing Betrayal

In competitive markets, the competition gets tough. Sometimes, personal. You'll see this in car commercials where they paint the competition in a negative light in a not-so-subtle way. I love watching the cutthroat back-and-forth between certain brands. It makes commercial breaks more entertaining. My favorite of these? The Verizon guy. I grew up with the commercials [...]